Self service password
Email a password reset link
Enter your user name and your email address to reset your password. When you receive the email, click the link inside to complete the password reset.
User manual
If necessary, you can call the following numbers : If you are an EEB or ODALI Users or if you own an AP or FAP Mailbox, you can call the 0.810.810.703 (from France and outside). Else, you can call the hotline at 0810.80.50.50 (from France) or at 00.800.80.50.50.50 (from outside France).