Self service password

Change your password

Enter your old password and choose a new one.

Forgot your password?

Your password must conform to the following constraints:

  • Minimum length: 8
  • Maximum length: 20
  • Minimum number of lowercase characters: 1
  • Minimum number of uppercase characters: 1
  • Minimum number of digits: 1
  • Minimum number of special characters: 1
  • Forbidden characters: @%
  • Your new password may not be the same as your old password
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User manual

If necessary, you can call the following numbers : If you are an EEB or ODALI Users or if you own an AP or FAP Mailbox, you can call the 0.810.810.703 (from France and outside). Else, you can call the hotline at 0810.80.50.50 (from France) or at 00.800.80.50.50.50 (from outside France).